Frequently Asked Questions
How do I add a new patient to the system?
Go to Patients → All Patients and click "Add Patient" in the top right. Fill in the patient's basic details and department, then save — they'll immediately appear in the patient list.
How do I reschedule an appointment?
Open Appointments → Upcoming, find the appointment in the table, and use the row actions menu to reschedule or cancel it. You can also manage appointments visually from the Calendar View.
Can I export reports to PDF or Excel?
Yes — the Dashboard and most list pages have an Export button that downloads a CSV of the visible table. Reports & Analytics also offers a full PDF export of the period summary.
How do I switch between light and dark mode?
Click the moon/sun icon in the top bar on any page. Your preference is saved to this browser, so it will apply automatically the next time you visit — as long as pages are served from the same address rather than opened individually as local files.
Who can I contact for urgent technical issues?
For anything affecting patient care or billing, call the support line to the right rather than emailing — it's monitored 24/7.
24/7 Support Line+1 (800) 555-0142
Email Supportsupport@medicore.com
Live ChatMon–Fri, 8 AM – 8 PM